Terms of service
Terms & Conditions
Effective date: 13 November 2025
This website is operated by Sovana Jewellery. Throughout these Terms & Conditions, the terms “we”, “us”, and “our” refer to Sovana Jewellery. We provide this website, including all information, tools and services available from this site (the “Website”), to you as a user on the condition that you accept all terms, conditions, policies, and notices stated here (the “Terms”).
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including any additional guidelines or policies referenced herein or available by hyperlink. These Terms apply to all users of the website, including but not limited to visitors, customers, suppliers, partners, and content creators.
We recommend that you read these Terms carefully before accessing or using our website. If you do not agree to all the provisions, you may not access the website or use any of our products or services.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products.
Article 1 – Conditions for Using the Online Store
By agreeing to these Terms, you confirm that you are of legal age in your country or region, or that you are a parent/guardian granting permission for a minor to use the website.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws (including copyright laws) while using our products.
You may not transmit any viruses or harmful code that could affect the operation of the Service or the use of it by our customers.
Article 2 – General Conditions
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your information (excluding payment data) may be transferred unencrypted over various networks. Payment information is always encrypted.
You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our written permission.
Article 3 – Accuracy, Completeness and Timeliness of Information
We are not responsible if information on this website is not accurate, complete, or up-to-date. Any use of such information is at your own risk.
Article 4 – Changes to Service and Prices
Prices for our products may change without prior notice. We reserve the right to modify or discontinue the Service at any time.
Article 5 – Products or Services (If Applicable)
Some products may only be available online. These may exist in limited quantities and are subject to our return policy.
We strive to display product colours as accurately as possible but cannot guarantee that your screen will display colours perfectly.
We reserve the right to limit the sale of products to certain persons or regions and to limit quantities.
Article 6 – Accuracy of Billing and Account Information
We reserve the right to refuse, limit, or cancel any order. You agree to provide accurate and current information.
Article 7 – Optional Tools
We may provide you access to third-party tools over which we have no control. Your use of such tools is entirely at your own risk.
Article 8 – Links to Third-Party Websites
Links on our website may direct you to third-party sites. We are not responsible for the content or accuracy of those websites.
Article 9 – User Comments and Submitted Material
You agree that we may use, edit, copy, and publish any suggestions, ideas, or comments you send to us, without limitation.
Article 10 – Taxes and Customs Duties
Our prices do not include VAT or customs duties. The customer is responsible for these charges upon receiving the goods.
Article 11 – Errors, Inaccuracies and Omissions
The website may contain errors or omissions. We reserve the right to correct any errors without prior notice.
Article 12 – Prohibited Use
You may not use our website or its content for unlawful, harmful, abusive, or infringing purposes.
Article 13 – Limitation of Liability
We do not guarantee that the Service will be uninterrupted or error-free. We are not liable for any damages arising from the use of our products or services.
Article 14 – Indemnification
You agree to indemnify and hold Sovana Jewellery, its partners, employees, and suppliers harmless from any claims arising from your breach of these Terms.
Article 15 – Severability
If any provision is deemed invalid, it does not affect the validity of the remaining provisions.
Article 16 – Termination
These Terms remain in effect until terminated by either you or us. We may suspend your access if you breach any provision.
Article 17 – Entire Agreement
These Terms constitute the entire agreement between you and Sovana Jewellery and supersede all previous agreements.
Article 18 – Governing Law
These Terms are governed by Swedish law.
Article 19 – Changes to the Terms
The most recent version of these Terms will always be available on this page. We reserve the right to modify them at any time.
Article 20 – Contact Information
Email: info@sovana-jewellery.com
For questions regarding these Terms, you are welcome to contact us at info@sovana-jewellery.com